At the Mount View, the safety and comfort of our guests is our highest priority. While many things are changing in the world, our commitment to providing you with a relaxing, memorable experience remains the same.
We continue to work closely with the County of Napa Department of Health to maintain all appropriate safeguards for our guests and staff. In addition, we have also taken guidance from the Global Network of Hospitality Professionals to ensure that your stay is more than just safe—it is truly magical.
Children can be accommodated at the hotel and suites are best if an extra bed is needed.
Unfortunately, we do not allow pets to stay at our hotel. The only exception is when that pet is a service animal. An emotional pet companion does not qualify as a professional service animal. If a guest is discovered to have a pet in the room, we will charge $250 for cleaning.
There is no capacity for extra beds in the guest rooms or cottages.
Cancellation: $25 cancellation fee when more than 7 days’ notice is given. Cancellations within 7 days of arrival will result in forfeiture of the deposit of the first night’s stay and tax. in case of no-show, the total price of the reservation will be charged
Prepayment-Deposit: You’ll be charged a prepayment of the first night room and tax and any hotel guest packages to secure a reservation.
Taxes and service charges: 15.195 % Tax is not included in the quoted rates on the website and will be in addition to the room rates.
Special offer and groups may have other policies from above and will be disclosed in that offer.
How to cancel – By phone: call us 707-942-6877 and make sure you obtain a cancellation number we can also e-mail you a cancellation confirmation letter by providing us with your e-mail address. – By e-mail: drop us a note at email@example.com and please request we e-mail you a copy of the cancellation confirmation letter.